Policies

The Front Street Inn is an inclusive boutique hotel and bed & breakfast Inn offering peace and privacy in the heart of Wilmington’s historic downtown business and entertainment district. Each spacious and bright room and suite has a unique personality and amenities. The grounds are peaceful with well-kept gardens and pleasant outdoor seating to relax the mind, body, and soul. The Front Street Inn is exceptionally well equipped with everything the discerning leisure and business traveler is looking for, including a daily complimentary buffet breakfast, FREE WiFi, FREE on-site parking, and generous cancellation policy.

One of Our State magazine's "21 perfect places to stay in North Carolina" and AWAY's 2018 and 2019 "This is the Place" award for 'Best Wilmington Hotel and Bed & Breakfast.

Current Operations:

Check In: We practice contact free check in and check out – We'll text you the morning of your stay to let you know where to pick up the room keys and directions to your room.

 

Cancellations:  48 Hour Cancellation Policy – Reservations cancelled outside of 48 hours will be charged a 25.00 cancellation fee.  Reservations cancelled inside of 48 hours will be charged the full cost of the stay. We offer low cost trip protection which you will see when completing a reservation.  We highly recommend taking the trip protection.

Smoking: No Smoking inside of the building or on the grounds. Guests seen smoking on the grounds will be reminded the first time and asked to leave if it happens again. If there is evidence of smoking in the guest room you will be asked to leave and a cleaning and deodorizing fee of $250.00 is charged to the card on file.  

 

Breakfast: Served from the kitchen between 8AM and 10AM  with dining areas dispersed throughout the ground floor of the inn. 

 

Each room is stocked with coffee, filters, sweeteners and creamers along with coffee mugs and disposable cups and glasses.

 

Housekeeping: Housekeepers won’t  enter your room for daily cleaning service.  We will replace bath linen and remove rubbish through a simple text request

  • Check-in 4 PM  ( We try our best to get you in earlier) | Check-out 11 AM No Exceptions.

  • Minimum age to check-in is 21 years old.

  • We are a completely non-smoking property

  • Children – We accept well behaved young ladies and gentlemen over 13 years of age.

  • Pets:  We no longer accept pets (other than service animals in compliance with ADA Guidance from the Dept  of Justice)

  • Parking in our on-site parking lot is limited to 1 vehicle per guest room.  We can not accommodate visitors of guests in our parking lot.

 

Accessibility

  • Accessible van parking outside ADA-compliant guest room

  • Accessible route  from parking to the accessible guest room

  • Only Accessible guest room is the Taverna Suite with:

    • Mobility features with entry or passage doors (bathroom, bedroom, closet) that provide at least 32” of clear width

    • Roll-in shower with grab bars and removable seat

    • Grab bars in other areas of bathroom

    • ADA-compliant bathroom commode & sink

  • Please call us directly for clarification on any of the above accessible information.

 

Rates (subject to change)

  • High-Season Rates: from $179 to $299 (per night, up to double occupancy, and includes breakfast, on-site parking, and high-speed Internet, but not applicable taxes–13%).

  • Off-Season Rates (excluding holidays, holiday eves, and special events): from $149 to $ 229 (per night, up to double occupancy, and includes breakfast, on-site parking, and high-speed Internet, but not applicable taxes–13%).

  • North Carolina state sales tax = 7% and New Hanover County room tax = 6%.

  • Weekend rates apply to most holidays, holiday eves, and special events.

  • Additional room guests (including children) at $25.00 per night.

  • Corporate rates (single occupancy, Sunday-Thursday) available.   

WE GLADLY ACCEPT CASH AND MAJOR CREDIT CARDS (Visa, MC, AMEX, Discover)

GIFT CERTIFICATES, IN ANY AMOUNT OR ANY ACCOMMODATION, ARE AVAILABLE!

 

Trip Protection

Trip Protection will result in a voucher for a future stay up to the monetary value of the original booking minus the trip protection fee. Without trip protection travelers will be charged the full cost of the stay for any cancellation inside 48 hours of check in.